Catering & Special Orders Policies

Deposits:

A nonrefundable deposit of 50% is due at booking to hold event dates.  This deposit will not be returned if the customer cancels or reschedules their event.

Refunds:

Our product is always made fresh and best enjoyed the day you receive it.  However, if there is a problem, we must be made aware of it within 24 hours of order pickup or delivery.  We do not refund orders without the return of a majority of the uneaten product.  Once the product is returned, we will inspect it to determine if it is up to our quality standards, and may or may not issue a refund based on our findings.  Refunds or credits will be given only in the case of technical errors on our part.